Accenture (NYSE:ACN) unveiled the latest version of its Accenture Foundation Platform for Oracle (AFPO), which helps clients deploy Oracle Fusion Middleware and associated Oracle products quickly and can reduce development costs and accelerate time to value.
According to research from the Accenture Technology Vision 2014, businesses are expected to support non-stop demand from customers and employees in this digital era. This means that technology architectures must shift to a model that is resilient, flexible and agile. The latest version of AFPO addresses this requirement with new capabilities that helps integrate mobility and improve customer experiences with other Oracle Applications, as well providing support for Oracle Engineered Systems through Accenture’s strategic initiative with Oracle. With greater flexibility in implementing Oracle solutions across multiple platforms, clients can experience an accelerated time to market, increased efficiency and improved customer engagements.
Tom Grimes, Global ERP Leader at General Electric, stated, “AFPO allowed GE to stand up environments for our Oracle project in less than 24 hour providing us with an ability to focus on delivering business value in a vastly accelerated fashion.”
AFPO’s framework takes a multi-channel approach and supports the end-to-end customer experience with Portal of the Future, a comprehensive reference application that creates customized engagements for customers via web, mobile, and social channels. This reference application provides insight on how customer interactions can be improved by using Oracle solutions such as Siebel Open UI, Oracle Commerce and Oracle Service Cloud (RightNow). AFPO also includes a ‘starter kit’ for Oracle Customer Experience (CX) that can provide industry-specific templates for common day-in-the-life scenarios, allowing clients to jumpstart their digital transformations.“We’ve invested significantly in the Accenture Foundation Platform for Oracle since 2011 to help simplify and speed the installation of Oracle Fusion Middleware for our clients. To date, we’ve helped over 125 clients cut their implementation costs by up to thirty percent,” said Derek Steelberg, global managing director of Oracle business for Accenture. “Our newest version of AFPO can help clients become digital businesses by taking advantage of Oracle’s innovative mobile and customer experience technologies.”