PALO ALTO, Calif., April 7, 2014 /PRNewswire/ -- Deliv today announced it has been chosen as a same-day delivery vendor for 1-800-FLOWERS.COM® and, its affiliated gourmet food brands, and their network of BloomNet florists across the U.S. commencing with a pilot in the San Francisco Bay Area. The relationship is part of 1-800-FLOWERS.COM®'s mission to continue to offer high quality products and consistent delivery services for both their florists and customers.
Using Deliv, 1-800-FLOWERS.COM® will enhance its same-day delivery service in several ways including the use of Deliv's proprietary technology for an upgraded delivery experience.
Deliv works directly with its retailers and partners to add the Deliv "same-day delivery" option into their checkout process, whether it's online, mobile or in retail stores. The direct relationship between the retailer and shopper is maintained, with no need to redirect retailer's customers to a third party to transact and arrange same-day delivery.
"1-800-FLOWERS.COM® is the latest iconic brand to entrust Deliv with the mission of ensuring its products are hand delivered to each and every customer with quality and care," said Daphne Carmeli, CEO of Deliv. "1-800-FLOWERS.COM® is globally renowned so we are delighted to have been chosen as a same-day delivery provider to extend and enhance its brand.""With flowers and gourmet food gifts, it's about delivering smiles to our customers. We are excited to enhance our same-day delivery services with a fast, reliable, game-changing delivery service and Deliv is a clear option for supplementing the quality and flexibility that our customers and florists have come to expect," said Chris McCann, President of 1-800-FLOWERS.COM®. Deliv drivers are customer service and sales focused professionals. They receive delivery tasks via GPS enabled smartphones. Each delivery may be rated by customers so the platform is able to prioritize the allocation of jobs to those with the highest ratings, ensuring a white glove consumer experience. Managing a community of these on-demand drivers across the country, the Deliv platform incorporates smart routing and full transparency including the ability for shoppers to watch their delivery on a map in real time from pick-up to their desired destination.