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Huntington Bank has won eight awards of excellence for small-business and commercial middle-market banking from the financial services research firm Greenwich Associates. This is the second year in a row customers have recognized Huntington as a top bank nationally and regionally through Greenwich Associates.
This year’s awards praise Huntington’s continued commitment to overall customer satisfaction and the delivery of superior treasury management capabilities that help champion business success across the Midwest.
“We’re grateful to our customers for recognizing Huntington in the Greenwich survey,” said Huntington Chairman, President and CEO Steve Steinour. “As we continue through the economic recovery, we’re committed to helping their businesses grow and thrive. Small and middle-market businesses are a critical part of all of our communities. Together they create the most new jobs and make our economy strong.”
Specifically, Huntington received national awards of excellence in small-business banking for distinctive quality in “Personal Banking Satisfaction,” “Treasury Management Overall Satisfaction” and “Likelihood to Recommend.” In the commercial middle-market space Huntington received national awards of excellence for distinctive quality in “Online Services,” “Treasury Management Customer Service” and “Treasury Management Accuracy of Operations.”
Regionally, Huntington stood out from its Midwest peers with awards of excellence in small-business banking for distinctive quality in “Overall Satisfaction” and “Treasury Management Overall Satisfaction.”
Only 34 middle market and 43 small business of more than 750 banks evaluated in the Greenwich Associates study received national and regional recognition. Greenwich Associates determined the results based on interviews with nearly 14,000 businesses with sales of $10 million to $500 million and more than 17,000 businesses with sales of $1 million to $10 million across the country.
Greenwich Excellence Awards MethodologyGreenwich Excellence Award winners were determined at a national level and in four geographic regions: Midwest, Northeast, South, and West.
To qualify for consideration for the national awards, each winning bank had to have a minimum of 50 clients that responded to the study. To qualify for regional awards, each winning bank had to have a minimum of 30 clients responding in the region. To qualify for mid-corporate national awards, banks had to have a minimum of 30 clients responding to the study.