NEW YORK (TheStreet) -- In her annual letter to shareholders, IBM
(IBM - Get Report) CEO Ginni Rometty vowed to strengthen the tech giant's links to its vast enterprise customer base, which experts said will be critical as the company shifts focus onto more profitable areas.
With the company's long-term growth strategy coming under intense scrutiny, Rometty clearly wants to focus investor attention onto the more lucrative parts of IBM's arsenal, such as data analytics and cloud.
The three key areas outlined by the IBM chief are: making markets by transforming industries and professions with data, remaking enterprise IT infrastructure for the cloud era, and enabling "systems of engagement" for enterprises.
"I believe IBM's strategic priorities are spot on in that they highlight the business/technological issues with which their enterprise customers are most concerned," wrote Charles King, principal analyst at tech research firm Pund-IT, in an email to TheStreet. "Not surprisingly, the three points-analytics-enabled business, cloud transformation and helping clients transition to next-generation technologies-are also issues IBM is extremely well-positioned to address."
In her letter to shareholders, Rometty said that 57% of companies expect to devote more than a quarter of their IT spending to new systems of engagement, such as social media and mobile devices, by 2016, almost double the level 12 months ago.To support this trend, the CEO cited IBM's launch of its MobileFirst strategy last year, which aims to streamline businesses' management of employees' mobile devices. Rometty also pointed to IBM's $1.3 billion purchase of recruitment and talent management software specialist Kenexa in 2012 and its dozen acquisitions in the security space. "Overall, I feel Rometty's priorities for IBM qualify as a balanced mix of visionary goals and practical needs," wrote King, in his email to TheStreet. "IBM is so large it needs to align to global waves of change," added Stuart Williams, vice president of research at Technology Business Research (TBR), in an email. "To the extent that IBM's very broad strategy can be said to 'cover the waterfront' I'd agree that almost every priority aligns to customer needs. IBM is both making markets and reacting to change, not a bad place to be." income, which declined 8% year over year, and its overall revenue, which slipped 5% to $99.8 billion. Rometty vowed to address the parts of IBM's business that are holding the company back, explaining that Big Blue is shifting its hardware operations to new opportunities. This involves pushing its Systems products, particularly its Power and storage offerings, towards "growth opportunities" and Linux. The IBM chief also highlighted the company's recent $2.3 billion deal to sell its low-end server business to Lenovo.