Leading security provider
ADT Security Services
(NYSE: ADT) today announced that it has been awarded an “A” rating by the Better Business Bureau (“BBB”). The security company had previously held a “B+” rating with the BBB.
According to the BBB, ADT’s rating upgrade is based on improvement in customer feedback and the company’s timely response to consumer concerns.
“We’re honored that the BBB has rated ADT among the top companies in the industry,” said Shawn Lucht, ADT’s Senior Vice President and Chief Customer Officer. “As a company, we strive every day to earn and keep the trust of our customers as we help protect what matters most to them—their families, homes and businesses. Our customers are at the center of every decision we make.”
The Better Business Bureau rates organizations based on customer service practices that enhance customer trust and confidence, as well as sound selling principles.
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The ADT Corporation (NYSE: ADT) is a leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse interactive home and business solutions, and home health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles. Headquartered in Boca Raton, Florida, ADT helps provide peace of mind to more than six million customers, and it employs approximately 16,500 people at 200 locations. More information is available at