"We are honored to be recognized by CRM Magazine and a team of industry-leading analysts as a rising star and a customer service leader," said Paul Jarman, CEO at inContact. "This recognition reinforces our strategy of delivering cloud contact center software solutions that increase agent productivity and enable more authentic, more personalized, and more satisfying customer experiences."
- Get a customized assessment of contact center operations: http://www.incontact.com/assessment
- For more information about our cloud contact center solutions ACD, IVR and CRM integration, visit our solution finder
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inContact (NASDAQ: SAAS) is the cloud contact center software leader, helping organizations around the globe create high quality customer experiences. inContact is 100% focused on the cloud and is the only provider to combine cloud software with an enterprise-class telecommunications network for a complete customer interaction solution. Winner of Frost & Sullivan 2012 North American Cloud Company of the Year in Cloud Contact Center Solutions, inContact has deployed over 1,300 cloud contact center instances. To learn more, visit www.inContact.com.