This Day On The Street
Continue to site
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Belfast City Airport Upgrades Resiliency And Reliability With Unified Cloud Communications From 8x8 Solutions

8x8, Inc. (NASDAQ:EGHT), a provider of cloud-based unified communications and collaboration solutions, today announced that George Best Belfast City Airport, a regional airport serving a range of destinations throughout the UK and Ireland and Northern Ireland’s sole link with London Heathrow, has replaced its traditional phone system with business VoIP and cloud-based unified communications services from 8x8 Solutions. 8x8 Solutions, formerly Voicenet Solutions, is the UK/European arm of 8x8, Inc.

“The existing infrastructure and on-premise PBX telephone system at Belfast City Airport could no longer handle the needs of the 1,500 employees and eight buildings spread across the airport’s 100,000 square foot facility,” said Terry Moore, CEO of Outsource Solutions, Belfast City Airport’s IT solutions provider. “After a thorough assessment, a decision was made to replace the airport’s old PBX system with 8x8’s cloud-based communications solutions. The challenge we faced was upgrading the technology during the airport’s normal day to day operations, which saw over 2.5 million passengers using the facility in 2013 making it one of the busiest periods in the airport’s 30 year history.”

The existing premise-based phone system required expensive engineering input for simple administrative changes and did not have the capacity for expansion. In addition, there were very limited disaster recovery options with no straightforward mechanism to activate additional lines to deal with periods of high demand. The system also lacked detailed reporting and analytics capabilities, which were necessary to evaluate the effectiveness of aspects of the airport’s customer service.

“With the help of Outsource Solutions and 8x8, we determined that, in order to provide for flexibility, resilience and future growth, we had to move our telephony to the cloud,” said Raymond Hooke, Airside Operations Manager at Belfast City Airport. “We were truly impressed with how 8x8 proactively reached out to us, came prepared with an analysis of our needs and delivered what they recommended efficiently and on budget.”

1 of 3

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Submit an article to us!
SYM TRADE IT LAST %CHG

Markets

DOW 17,928.20 -142.20 -0.79%
S&P 500 2,089.46 -25.03 -1.18%
NASDAQ 4,939.3270 -77.6020 -1.55%

Partners Compare Online Brokers

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs