This Day On The Street
Continue to site
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Apple to Address iOS 7 Crash Complaints

NEW YORK ( TheStreet) -- Apple (AAPL - Get Report) has acknowledged some iOS 7 users have been having problems with current mobile devices rebooting on their own. The company said a fix is in the works.

Some iOS 7 users have complained their devices sometimes and randomly reset for no apparent reason. These restarts reportedly have been a recurring problem since Apple released the revised operating system in September 2013. The problem reportedly can affect iPhones, iPads and iPad touch devices.

This soft reset without any warning has unofficially been dubbed the "white screen of death," a reference to the infamous problem that Microsoft (MSFT) Windows users used to call the "blue screen of death" years ago. Actually, the color of the affected iOS 7 screen depends on the exterior color of the handset. White iPhones produce white screens, blue iPhones produce blue screens and black phones get black screens.

The random crash bug seems to affect any device running iOS 7. A number of affected users report they noticed the unwanted home screen restarts once their phone's battery dips below the 30% to 40% charge level.

Apple hasn't officially announced any plan on its Web site but told Mashable it's working on the problem. According to a statement from Apple spokeswoman Trudy Muller, "We have a fix in an upcoming software update for a bug that can occasionally cause a home screen crash.".

The company hasn't said when or how the fix will be made available. It could come as part of the iOS 7.1 release currently in the process of beta testing or as a separate update.

Apple shares fell 0.3% to $549.84 in early trading on Thursday.

-- Written by Gary Krakow in New York.

To submit a news tip, send an email to

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Real Money

More than 30 investing pros with skin in the game give you actionable insight and investment ideas.

Product Features:
  • Access to Jim Cramer's daily blog
  • Intraday commentary and news
  • Real-time trading forums
Only $49.95
14-Days Free
14-Days Free
AAPL $94.14 -1.10%
FB $117.73 0.26%
GOOG $696.25 0.56%
YHOO $35.85 -0.44%
TSLA $226.69 -2.40%


Chart of I:DJI
DOW 17,648.52 -102.39 -0.58%
S&P 500 2,051.10 -12.27 -0.59%
NASDAQ 4,732.0970 -31.1270 -0.65%

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs