- Never go near downed power lines. If you see a downed power line, assume it is energized and extremely dangerous. Do not touch or try to move it—and keep children and animals away. Report downed power lines immediately by calling 911 and PG&E at 1-800-743-5000.
- If you smell or hear escaping gas, get everyone outside to a safe location away from the building and upwind where you can no longer smell natural gas. Once outside, use your phone to call 911 and PG&E at 1-800-743-5000.
- If you suspect a gas leak, do not use electrical switches, appliances or telephones because sparks can ignite gas from broken lines.
- Do not check for a gas leak with a match or an open flame.
- Always store flammable material safely away from ignition sources like water heaters, furnaces and stoves.
- Know when and how to turn off electricity, water and gas at the main switch and valves.
- Evaluate your home for safety; including ensuring your home can withstand a serious earthquake or other emergency.
PG&E Encourages Customers To Take Simple Steps And Be Better Prepared For Emergencies In 2014
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