American Modern Insurance Group (American Modern), a U.S. specialty insurer, and Guidewire Software, Inc. (NYSE: GWRE), a provider of software products to Property/Casualty (P/C) insurers, today announced that American Modern has selected Guidewire DataHub™ and Guidewire InfoCenter™ to support its enterprise-wide data management and business intelligence strategies. Guidewire PartnerConnect™ alliance member, EY (Ernst & Young), has been selected to work with American Modern on the implementation project.
American Modern is currently implementing Guidewire InsuranceSuite™ as part of a broader business transformation initiative and will be implementing DataHub and InfoCenter for its Personal Lines business. The organization selected DataHub and InfoCenter to help make data easier to access and understand for its customers, which includes both internal operations and agents. American Modern wanted a data model that aligns with P/C industry standards and best-practices and enables standardized documentation of its data to be created and maintained.
“Ultimately, we expect that Guidewire DataHub and InfoCenter will give us a single source of truth in terms of data,” said Bill Gottsacker, vice president, Application Development, American Modern. “Our vision is to have accurate, standardized data that is available at both a transactional and an aggregated level in a centralized data repository. In addition, we look forward to having an automated business intelligence solution that will allow business users to quickly visualize data and generate actionable business insight.”
InfoCenter and DataHub will enable American Modern to:
- Improve the ease of doing business for agents, internal operations and staff through the enhancement of self-service options that will enable them to access reports and conduct queries independently;
- Obtain greater operational insight from its core systems and an enterprise-wide view to fine-tune its business; and
- Better map and convert data into its new core systems.
“We see our information as one of the most valuable assets of the organization. Our ability to readily harness insights from that information in order to be more responsive to our customers and business partners is a critical component in the achievement of our goals and strategies,” said Laura Harris, vice president, Business Intelligence and Analytics, American Modern. “The implementation of DataHub and InfoCenter will significantly extend the predictive analytic capabilities of our organization, in particular in the areas of customer retention, lifetime value, and new business conversion.”