Fruition Partners, a leading provider of technology-enabled services for the Service Management sector, and ServiceNow® (NYSE: NOW), the enterprise IT cloud company today announced that Fruition Partners has achieved the ServiceNow® Master Services Partner designation. Fruition Partners is the first exclusively dedicated ServiceNow partner to earn this top status.
The ServiceNow Master Services status designation recognizes Fruition Partners’ investment in training, certification programs, and achievement of consistently high customer satisfaction ratings in providing high-quality ServiceNow implementations. The designation also entitles Fruition Partners access to additional ServiceNow tools and resources, enabling the company to accelerate IT service automation engagements.
“ServiceNow can drive phenomenal change across the enterprise and dramatically change the way IT serves the business. We value adept, forward-thinking partners to propel IT transformation, and Fruition Partners has consistently helped customers to achieve greater potential, so we are proud to award them Master Services Partner status,” said David Schneider, senior vice president of Worldwide Sales and Services, ServiceNow. “Already, Fruition Partners has built over 25 service relationship management applications on the ServiceNow platform to address needs outside of the IT domain, including time and expense tracking, onboarding, retail chain automation and custom kiosks. Fruition Partners has demonstrated a commitment to ServiceNow coupled with strong, innovative product expertise and the ability to get organizations up and running quickly on the platform, even in the most complex organizational environments.”
Fruition Partners, founded in 2003 and focused exclusively on ServiceNow since 2009, has consistently grown its customer base to more than 600 organizations. With more than 400 ServiceNow implementations and more than 900 ServiceNow projects to its credit, Fruition Partners is the only firm focused solely on development and integration of the ServiceNow platform. The company's Master Services Partner status was achieved by demonstrating consistently high customer satisfaction ratings and having at least 30 staff certified by ServiceNow, a measure that Fruition Partners far exceeded. Finally, Master Services Partners must provide a significant impact on license revenue for the fast-growing cloud platform.