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Cineplex Entertainment Leverages Ultimate Software’s UltiPro To Provide 11,000-Employee Workforce With HCM Technology

Ultimate Software (NASDAQ: ULTI) announced today that Cineplex Entertainment (“Cineplex”), one of Canada’s largest entertainment companies, is bringing a range of benefits to its large population of employees by leveraging Ultimate’s easy-to-use technology, enterprise integration tools, and partnership with Ultimate for human capital management (HCM).

In addition to operating 161 theatres with 1,630 screens in all 10 Canadian provinces, Cineplex operates numerous businesses, including food services, gaming, alternative programming, Cineplex Media, Cineplex Digital Solutions, the online sale of home entertainment content through CineplexStore.com, and apps embedded in various electronic devices.

Before using Ultimate’s UltiPro solution, the Toronto-based company was using an HRMS legacy system that had limited reporting capabilities, which in turn created redundancies and excessive work for the HR and payroll teams. The system provided service to only a portion of the company’s 11,000 employees, which added to its unique business complexities because Cineplex’s large workforce is predominantly part-time, as well as dispersed across more than 100 locations.

Executives at Cineplex wanted HCM technology that is easy for employees to use and access, that integrates well with its other third-party systems, and that would enable its HR and payroll teams to spend more time enhancing the customer experience and impacting the business—rather than completing administrative tasks or processing data. Since going live on cloud-based UltiPro in 2012, the company is now better managing the human resource complexities related to its people operations, easily consolidating workforce data from multiple solutions, and reducing the time and effort that had been burdening its HR teams.

According to Heather Briant, senior vice president of human resources at Cineplex, the entertainment company is very pleased with UltiPro and particularly appreciates the instant, 24-7 accessibility to information that managers and employees now have.

“Our business is comprised of more than 11,000 employees who are located from coast to coast, and only about 10% are at a desk. Plus, our company is made up of very diverse people who have differing skills and needs, and it’s a testament to UltiPro’s easy-to-use interface that both our managers and our employees use and like the technology,” said Briant. “In addition to seeing a high-adoption rate among our people, we have been able to make tremendous reductions in our use of paper, and we’ve automated many manual transactions. Plus, soon we will be delivering electronically about 15,000 T4s. The speed and accuracy with UltiPro is an immense advantage for us.”

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