LITTLE ROCK, Ark., Jan. 7, 2014 (GLOBE NEWSWIRE) -- RevChain Solutions, LLC (RCS), part of Windstream (Nasdaq:WIN) and one of the nation's premier providers of enterprise carrier grade billing, account management and customer care solutions, announced today that it has executed a three-year, $5 million extension for professional services and support with Empresa de Telecomunicaciones de Bogotá (ETB). ETB is primarily focused on serving Bogotá, but also maintains a presence in eight other regions of Colombia.
RCS provides billing, customer care and account management solutions to worldwide service providers across various industries through its RevChain platform. Throughout these industries, RevChain is recognized as offering the most sophisticated rating and pricing engine, allowing it to address any discounting or contract T&C pricing requirements. RevChain is also known for its ability to process very high volumes of data, transactions and invoices through its distributed processing system architecture, Internet Integration Architecture.
"The execution of this contract is another testimonial to the partner relationship and mutual professional respect we share with ETB," said Bill Woodruff, regional vice president of sales for RCS. "This relationship continues to strengthen as a result of our collaboration on projects for more than ten years, with RCS consistently demonstrating a high level of support throughout the history of this partnership."After an extensive vendor and product evaluation process conducted by ETB's technical staff in 2003, RCS was awarded the initial contract to provide billing solutions. "Since the initial award, RCS has continued to provide exceptional support, addressing all of ETB's requirements as the business expanded into other areas of communications," said Steve Bentz, manager of support for RCS. "RCS has proven that with an excellent product and a talented support and development team with an unbelievable 'can do' attitude, issues such as language or geography have virtually no impact on the quality of the solutions or support provided to ETB."
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