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i Gartner, Inc.: "Magic Quadrant for Application Performance Monitoring," by Jonah Kowall and Will Cappelli, December 18, 2013.
ii Gartner, Inc.: "How to Cut Through Vendor Hype and Make Sense of the Availability and Performance Monitoring Market," by Jonah Kowall, July 29, 2013iii Gartner, Inc.: "Hype Cycle for IT Operations Management , 2013," by Patricia Adams and Milind Govekar, July 23, 2013
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