NORTH CANTON, Ohio
Dec. 17, 2013
/PRNewswire/ -- Deposit automation-enabled
Opteva® automated teller machines (ATMs)
from Diebold, Incorporated (NYSE: DBD) are placing Vantage West Credit Union members in charge of their own transactions in a new
. Diebold installed and implemented six ATMs, as well as
, at Vantage West's
newest branch. Diebold is also delivering multiple
to reduce demands on branch staff.
"With members managing many transactions on their own, our representatives will have more time to help those members requiring additional services," said
, branch vice president and regional manager, Vantage West. "We're delivering more personalized service, while also promoting efficient self-service banking, to enhance members' experiences in an open, inviting branch."
deposit automation-enabled Opteva ATMs
allow Vantage West's members to complete envelope-free deposits. Members insert cash and checks into the ATM and follow intuitive prompts to complete transactions, walking away with detailed receipts featuring images of deposited checks.
Vantage West is welcoming members of other credit unions to complete transactions via a
CO-OP NextGen ATM shared branching terminal
operating on Diebold's
. The ATM allows members of participating CO-OP Shared Branching credit unions to access their accounts from the branch.
"Vantage West has consistently adopted advanced solutions to improve member services," said
Mychal D. Kempt
, vice president,
operations, Diebold. "From deposit automation to a tellerless branch to shared branching at the ATM, the credit union is transforming its branches into more efficient environments for members. This type of technology will allow the credit union to differentiate themselves within the marketplace."
Enhancing security for the
branch, Diebold installed
access control solutions
. The company is monitoring these systems from its
award-winning Monitoring Center
. In addition, Diebold's integrated services will enhance security and promote Payment Card Industry (PCI) compliance for Vantage West's ATMs by
maintaining up-to-date anti-virus software and security patches
on the terminals.
About Vantage West Credit Union
Vantage West Credit Union is southern
largest credit union, with more than
in assets and more than 115,000 members. The credit union has 16 branches in
counties. For more information, visit
About CO-OP Financial Services
CO-OP Financial Services is the nation's largest credit union service organization in terms of number of credit unions, assets and members. The company helps credit unions thrive by providing products and services that make it more convenient for members to do business with them. To learn more visit
Diebold, Incorporated (NYSE: DBD) is a global leader in providing innovative self-service technology, security systems and related services. Diebold has approximately 16,000 employees worldwide and is headquartered near
, USA. Visit Diebold at
or on Twitter:
SOURCE Diebold, Incorporated