- "When a policyholder calls Genworth for service, they are greeted with respect and a high degree of professionalism 93% of time versus the industry average of 45% of the time"
- When policyholders don't understand the intricacies of their insurance policy, "Genworth personnel intuitively understand when it is necessary to review the details of coverage with customers and proactively offer to do this 98% of the time versus an industry at 81%"
DALBAR Recognizes Genworth For Life Insurance, Annuity And Long Term Care Insurance Servicing
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