This Day On The Street
Continue to site right-arrow
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Cramer's Action Alerts PLUS - See his portfolio and get alerts BEFORE every trade. Learn more NOW!

Financial Services Provider Merchant Warehouse Selects 8x8 For Cloud Telephony, Unified Communications And Contact Center Services

8x8, Inc. (NASDAQ: EGHT), a provider of cloud communications and collaboration solutions, today announced it has been selected by Merchant Warehouse, a leading innovator of payment technologies and merchant account services, to provide cloud-based business VoIP, unified communications and hosted contact center services for its 300+ worldwide employees spread across two locations in the United States and one in Belfast, Ireland. 8x8’s geographically redundant east and west coast US data centers will deliver services to Merchant Warehouse’s domestic locations while its UK data center and recently acquired Voicenet operation provide service and support to the company’s Belfast office.

A respected leader since its inception in 1998, Merchant Warehouse offers business owners a comprehensive suite of payment technologies and merchant services designed to meet any merchant need, from processing credit and debit cards for the first time, to creating an online retail presence, to implementing a holistic, future-proof payment technology that provides scalability, flexibility, and security. In early 2013, Merchant Warehouse introduced the  Genius™ Customer Engagement Platform™ - a breakthrough, industry-first solution that solves the problem of how to support mobile commerce in addition to traditional cash, credit, and debit payments on the merchant countertop all from a single customer engagement device.

According to Merchant Warehouse CTO Paul Vienneau, like many fast growing companies, Merchant Warehouse had accumulated a variety of incompatible hardware and software-based communications tools over the years that were limited in functionality and became very difficult to manage.

“When I joined Merchant Warehouse less than a year ago, I knew the existing premises-based approach to our increasingly complex communications needs would have to change, especially as we grew globally,” said Vienneau. “The system in place was difficult to manage due to the number of disparate vendors, the assorted learning curves associated with each solution, the myriad of support contracts, lack of integration within the service platform and physical limitations of the individual components.” Merchant Warehouse has been using a different vendor solution for its PBX telephony, audio conferencing, web collaboration, chat, fax, and contact center needs.

1 of 3

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Try it NOW
Only $9.95
Try it NOW
14-Days Free
Try it NOW

Check Out Our Best Services for Investors

Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Options Profits

Our options trading pros provide over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • Actionable options commentary and news
  • Real-time trading community
Try it NOW
Try it NOW
Try it NOW
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!
SYM TRADE IT LAST %CHG

Markets

DOW 18,135.72 +38.82 0.21%
S&P 500 2,101.04 +2.51 0.12%
NASDAQ 4,982.8090 +15.6680 0.32%

Partners Compare Online Brokers

Free Reports

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs