- Integrated Vendor Performance Management – derive more value from vendors and suppliers by evaluating performance relative to commitments and comparing vendors to each other across common criteria
- Unified Resource Management – forecast all IT work and resources reliably through a real-time, single system of record for efficient, accurate resource utilization
- Automated Password Reset – provide end users with the ability to reset passwords through self-service and automation and reduce what industry analysts consider to be at least 20% of IT service requests
ServiceNow Adds To IT Service Automation Suite
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