This Day On The Street
Continue to site
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Miller Heiman Names Donna Walker As Managing Director For Impact Learning Systems Center Of Excellence

RENO, Nev ., Nov. 25, 2013 /PRNewswire/ -- Miller Heiman, the leader in global sales performance, announced today new leadership for its Center of Excellence recognized as the authority in customer service, technical support and telesales training. Donna Walker will lead this solution portfolio – with Impact Learning Systems, a division of Miller Heiman, as its keystone.



Walker will assume the sales leadership and operational responsibilities for guiding the development and delivery of customer service, telephone sales and field service training and consulting. Walker brings vast knowledge and expertise to this role with more than 20 years of business experience and a strong track record of performance. During her career, she has led projects with several organizations to develop and implement their strategy for building and running effective inside-sales organizations.

"I'm honored to lead this incredible team," says Walker. "They have produced such great results over the years—I'm inspired and excited to begin a new journey with Impact."

Click here to read about Impact Learning Systems' training model.

"We are thrilled Donna is leading this business that represents a significant growth opportunity for the Miller Heiman organization," says Leigh Hooker, Chief Operations Officer of Miller Heiman, Inc. "Donna's extended experience in the industry makes her the ideal candidate for this role."

About Impact Learn­ing Sys­tems Impact Learn­ing Sys­tems is the indus­try leader in skills-based cus­tomer ser­vice, tele­phone sales, and field-service train­ing. Impact's pro­grams teach essen­tial com­mu­ni­ca­tion skills while build­ing team spirit and a pos­i­tive work envi­ron­ment. Com­pa­nies using Impact's pro­grams report mea­sur­able increases in sales and cus­tomer sat­is­fac­tion along with reduced time to res­o­lu­tion, call esca­la­tions, and oper­a­tional costs. For more infor­ma­tion, visit

About Miller Heiman: The Sales Performance CompanyMiller Heiman is the proven leader in sales performance, bringing game-changing insight to sales leaders worldwide for more than 35 years.  For more information, visit


1 of 2

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!


DOW 17,826.30 -279.47 -1.54%
S&P 500 2,081.18 -23.81 -1.13%
NASDAQ 4,931.8150 -75.9760 -1.52%

Partners Compare Online Brokers

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs