HOUSTON, Nov. 21, 2013 /PRNewswire/ -- BBVA Compass won the 2013 Best in Mobile Functionality Award in Javelin Strategy & Research's sixth annual Mobile Banking Financial Institution Scorecard, which was released Thursday.
The recognition is the latest endorsement of the bank's mobile banking offerings as one of the most comprehensive available today. Earlier this year, American Banker listed the bank's app among the top 10 in the market based on its features, design and ease of use.
"This award speaks to the ease and simplicity that we strive to bring our customers, allowing them to do business with us anywhere, anytime," said BBVA Compass Chairman and CEO Manolo Sanchez. "It represents our significant momentum in the mobile space and underscores the premium we put on innovation across our bank."
Javelin's scorecard compares the top 25 U.S. retail financial institutions across six critical areas: mobile banking functionality, mobile banking accessibility, mobile banking tablet ratings, mobile banking smartphone ratings, text banking and alert platforms. The independent research firm lauded BBVA Compass for its wide range of features in money movement and advanced capability categories, such as mobile photo bill pay, adding bill-pay payees, and the ability to enroll in mobile banking using only a mobile device."Mobile banking services continue to be a hotly contested service to attract customers," said Mary Monahan, executive vice president and research director of mobile at Javelin Strategy & Research. "Only 4 percent of all financial institutions Javelin interviewed were offering the ability to enroll in mobile banking using a mobile device. BBVA Compass saw a missed opportunity and began to offer this feature to meet consumers' increasing expectations of an omnichannel approach." Alex Carriles, director of Self-Service Channels for BBVA Compass, said the bank expects similar recognition from industry experts and customers in 2014 as it nears completion on a variety of mobile solutions, including electronic payments, international wire transfers and CD openings. "We are creating a sophisticated platform of comprehensive digital banking solutions," Carriles said. Javelin's study showed strong growth in mobile banking adoption in 2013 as financial institutions bolstered their offerings and consumers continued to migrate to digital channels. A copy of Javelin's complete Mobile Banking Scorecard can be found at http://www.javelinstrategy.com/brochure/302. Mobile Banking: Message and Data Rates May Apply. Please check with your wireless carrier about such fees.
Select the service that is right for you!COMPARE ALL SERVICES
Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.
- $2.5+ million portfolio
- Large-cap and dividend focus
- Intraday trade alerts from Cramer
- Weekly roundups
Access the tool that DOMINATES the Russell 2000 and the S&P 500.
- Buy, hold, or sell recommendations for over 4,300 stocks
- Unlimited research reports on your favorite stocks
- A custom stock screener
- Upgrade/downgrade alerts
Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.
- Diversified model portfolio of dividend stocks
- Alerts when market news affect the portfolio
- Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.
- Real Money + Doug Kass Plus 15 more Wall Street Pros
- Intraday commentary & news
- Ultra-actionable trading ideas
Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.
- 100+ monthly options trading ideas
- Actionable options commentary & news
- Real-time trading community
- Options TV