This Day On The Street
Continue to site
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Customer Care Systems: Worldwide Forecast 2013-2017

Figure 7: Customer care system revenue by region, worldwide, 2012–2017

Figure 8: Customer interaction system revenue, worldwide, 2012–2017

Figure 9: Customer interaction system revenue by region, worldwide, 2012–2017

Figure 10: Customer interaction system revenue by telecoms service, worldwide, 2012–2017

Figure 11: CRM system revenue, worldwide, 2012–2017

Figure 12: CRM system revenue by region, worldwide, 2012–2017

Figure 13: CRM system revenue by telecoms service, worldwide, 2012–2017

Figure 14: Subscriber management system revenue, worldwide, 2012–2017

Figure 15: Subscriber management system revenue by region, worldwide, 2012–2017

Figure 16: Subscriber management system revenue by telecoms service, worldwide, 2012–2017

Figure 17: Device management system revenue, worldwide, 2012–2017

Figure 18: Device management system revenue by region, worldwide, 2012–2017

Figure 19a–c: Customer care system market drivers

Figure 20a–c: Customer care system market inhibitors

Figure 21: Customer care features' position on the innovation adoption curve, worldwide, 2012

Figure 22: Telecoms software market segments

Figure 23: Regional breakdown used in this report

Figure 24: Definitions of customer care and its sub-segments

Figure 25: Key functions of a customer interaction system

Figure 26: Key functions of a CRM system

Figure 27: Key functions of a subscriber management system

Figure 28: Key functions of a mobile device management system

Figure 29: Modern customer care information flow

Figure 30: Customer care service sector definitions

Figure 31: Customer care revenue type definitions

Figure 32: Key factors influencing forecast assumptions

Figure 33: Mapping of key business drivers and market characteristics according to business environment, and operational and software strategies

To order this report: Customer care systems: worldwide forecast 2013–2017 http://www.reportlinker.com/p01862688/Customer-care-systems-worldwide-forecast-2013–2017.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=Solution_Integration

__________________________Contact Clare: clare@reportlinker.comUS: (339)-368-6001Intl: +1 339-368-6001

SOURCE Reportlinker

Copyright 2011 PR Newswire. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
4 of 4

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Options Profits

Our options trading pros provide over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • Actionable options commentary and news
  • Real-time trading community
SYM TRADE IT LAST %CHG

Markets

DOW 17,730.11 -27.80 -0.16%
S&P 500 2,076.78 -0.64 -0.03%
NASDAQ 5,009.2140 -3.9090 -0.08%

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs