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Consumers Energy's Catastrophic Storm Restoration Efforts Continue

JACKSON, Mich., Nov. 18, 2013 /PRNewswire/ -- Crews are working through the night to restore electric service across Consumers Energy's service territory after severe thunderstorms and strong winds caused widespread power outages across Lower Michigan.

Statewide, about 172,000 Consumers Energy electric customers are without service as of 9 p.m. Monday from Sunday and Monday's storms which included winds topping 60 mph. Since noon Sunday, nearly 284,000 customers have been impacted by the storm.

"All of our areas are on 24-hour operations, working through the night to assess damage, secure down wires and restore power safely for our customers," said Mary Palkovich, the utility's vice president of energy delivery. "We have utility crews from eight different states supporting our restoration efforts, and we appreciate the patience demonstrated by our valued customers."

When including all personnel, from call center representatives do damage assessors, more than 1,900 Consumers Energy and contract employees are working to restore power to the approximately 172,00 customers remaining without electric service.

As of 9 p.m., areas most affected by electric interruptions were: Alcona (5,843), Allegan (6,084); Arenac (1,133), Barry (7,516), Bay (1,224), Branch (2,427), Calhoun (8,383), Clare (7,826), Clinton (1,978), Eaton (5,931), Emmet (124), Genesee (15,694), Gladwin (1,884), Hillsdale (2,467), Ingham (6,242), Ionia (2,661), Iosco (4,733), Isabella (1,351), Jackson (9,516),  Kalamazoo (12,654), Kent (11,862), Lenawee (3,323), Livingston (1,305), Midland (9,313), Monroe (1,277), Montcalm (2,128), Muskegon (2,811), Newaygo (2,523), Oakland, (662),  Ogemaw (2,019), Otsego (128), Ottawa (6,642), Roscommon (2,594),  Saginaw (2,524), Shiawassee (8,707), St. Joseph (400), VanBuren (4,315) and Washtenaw (2,002). Updated outage information is available at

Because of the magnitude of the damage, some customers who have been without electric service since Sunday afternoon may not have their power restored until late Friday. Harder hit areas may not have their electric service restored until Saturday. Estimates will be updated as assessment and repairs continue. Additional storm activity may prolong restoration times.

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