For its global associates and industry partners, Marriott is combining SAP Jam with applications from SuccessFactors, an SAP company, to support learning and knowledge sharing within the enterprise. The company is also using SAP Jam to put forth best practices, gather and rank ideas and turn the decision-making process around immediately.
Kaeser Kompressoren is following suit: "As our sales cycle continues to shrink, SAP Jam is playing an important role in helping us quickly build a bridge from the first client contact through to the offer," said Falko Lameter, chief information officer, Kaeser Kompressoren. "Because SAP Jam is a cloud solution, we can easily integrate our partners and SAP processes — such as SAP CRM — allowing us to share information and gather insight from across the business."
While work patterns is a market-first strategy, SAP Jam customers have been involved as co-innovators for this and other ongoing innovations.
"At TELUS, our goal is to push the needle with consistent innovation, and participating in the customer council for SAP Jam has helped us achieve this," said
, head of Learning and Collaboration, TELUS Communications. "Through our strong relationship with SAP, we've been able to see our feedback reflected in the product road map, and are excited about the strategic direction of SAP Jam and the inclusion of work patterns."
The first pre-built patterns were made available on
and bring together SAP Jam with data and objects from SAP CRM to support account planning, opportunity management, deal rooms and service requests for sales and service professionals.
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