"We are extremely proud to honor our 2013 award-winning organizations for their remarkable achievements," said Mike Cooke, chief executive officer of Brandon Hall Group, Inc. "This elite group of organizations excelled in developing measurable, sustainable programs that produced outstanding business results."
The entries were evaluated by a panel of veteran, independent senior industry experts, Brandon Hall Group Sr. Analysts and Executive Leadership based on the following criteria: fit the need, design of the program, functionality, innovation, and overall measurable benefits.
TeleTech, founded in 1982, is a leading global provider of data-driven, technology-enabled services that puts customer engagement at the core of business success. The Company offers an integrated platform that combines analytics, strategy, process, systems integration, technology and operations to simplify the delivery of the customer experience for Global 1000 clients and their customers. This holistic multichannel approach improves customer satisfaction, increases customer loyalty and drives long-term profitability and growth. From strategic consulting to operational execution, TeleTech's more than 39,000 employees deliver results for clients in the automotive, communications and media, financial services, government, healthcare, technology, transportation and retail industries. Through the TeleTech Community Foundation, the Company leverages its innovative leadership to ensure that students in underserved communities around the globe have access to the tools and support they need to maximize their educational outcomes. For additional information, please visit www.TeleTech.com.About Brandon Hall Group Having worked with 10,000 clients globally and after 20 years of delivering world-class solutions, Brandon Hall Group is the preeminent research and analyst organization focused on developing research-driven solutions to drive organizational performance for emerging and large organizations. Brandon Hall Group has an extensive repository of thought leadership, research, data and enterprise in Learning and Development, Talent Management, Sales Effectiveness, Marketing Impact, and Executive Management. ( www.brandonhall.com) SOURCE TeleTech Holdings, Inc.