This Day On The Street
Continue to site right-arrow
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
TheStreet Open House

Frost & Sullivan: Cloud Computing And Continuous Improvement Of Network Quality Propel UCaaS Market In APAC

SINGAPORE, Nov. 13, 2013 /PRNewswire/ -- The market for Unified Communication as a service (UCaaS) is recovering as a result of better economic conditions and growing customer awareness of the benefits of hosted and cloud communications.

New analysis from Frost & Sullivan ( http://www.conferencing.frost.com), Analysis of APAC UCaaS Market, finds that the market earned revenues of US$1.72 billion in 2012 and estimates this to reach US$3.90 billion in 2019. The research covers hosted enterprise telephony, collaboration services, UC application services, and hosted contact center services.

While hosted telephony and audio conferencing services are the two most established segments in the APAC UCaaS market, mobility and video collaboration services are fast catching up. Disruptive business models and emerging vendors are expected to drive the innovation and adoption of these technologies in the future.

Cloud computing and continuous improvement of network quality and connections also positively influence the market. The trends of mobility and bring-your-own-device further catalyse the adoption of UCaaS among large enterprises.

However, telecom regulations in countries like China and India have created major entry barriers for global telecom service providers, creating an unbalanced competitive landscape that could stifle innovation.

"Offering unique value to customers is another distinctive challenge in this space as most offerings are similar in terms of capabilities and pricing, and often lack simplicity, speed and scalability. To rise to this challenge, service providers need to bundle a broad set of capabilities," said Jessie Yu, Industry Manager for Frost & Sullivan's Asia Pacific Information and Communication Technologies practice.

Market participants also need to address concerns regarding security and data protection by ensuring service reliability. The absence of common protocols and standards among many local and regional service providers also hinder customer reach to their clients, partners and suppliers through advanced technologies such as video.

1 of 3

Check Out Our Best Services for Investors

Action Alerts PLUS

Jim Cramer and Stephanie Link reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

Jim Cramer's protégé, David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
Try it NOW
Try it NOW
Try it NOW

Check Out Our Best Services for Investors

Dividend Stock Advisor

Jim Cramer's protégé, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Options Profits

Our options trading pros provide over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • Actionable options commentary and news
  • Real-time trading community
Try it NOW
Try it NOW
Try it NOW
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!

Markets

DOW 17,293.48 -93.73 -0.54%
S&P 500 2,018.48 -11.07 -0.55%
NASDAQ 4,675.21 -6.2870 -0.13%

Partners Compare Online Brokers

Free Reports

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs