This Day On The Street
Continue to site
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Colonial Savings Selects LoanServ From Fiserv As Its Mortgage Servicing Platform

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, announced today that Fort Worth, Texas-based national mortgage lender Colonial Savings, F.A. has selected the LoanServ™ platform for its mortgage servicing technology needs. Colonial Savings, one of the largest mortgage loan servicers in the U.S. with a portfolio exceeding $22 billion, will convert its existing loan servicing portfolio to LoanServ to enhance and broaden the services they offer to customers. This includes the deployment of the LoanLink™ feature, a self-service web portal that enables borrowers to access and update their loan information in real-time.

Using LoanServ from Fiserv, Colonial Savings will achieve a range of business goals, including greater effectiveness, minimized risk, reduced expenses and higher customer satisfaction, all contributing to increased revenue and profitability growth. The flexible platform also enables Colonial Savings to adapt rapidly to operational and marketplace changes, as well as control the design and management of its workflows across all delivery channels.

Despite its size, Colonial Savings remains highly focused on ensuring that it meets the needs of a growing customer base. LoanServ from Fiserv will support this customer-centric focus with issue tracking and workflow capabilities that enable Colonial Savings to manage client expectations and response times more efficiently while continuing its current pattern of growth.

“Our decision to select LoanServ was based not only on our own needs, but in Fiserv we saw a commitment to customer service that mirrored our own philosophy around creating a more dynamic customer experience,” said Tim Neer, loan servicing director at Colonial Savings. “LoanServ will help ensure that every Colonial Savings customer is rewarded with a customer experience that is consistent, easy to access and creates a high level of satisfaction.”

LoanServ will allow Colonial Savings to implement automated loan boarding for processing single or bulk transactions, and will handle all point-in-time and real-time reporting with flexible fee structures and payment options based on how borrowers manage their mortgage payments. Colonial Savings will also be able to better manage its escrow requirements and reporting, including support for defaulted loans.

1 of 2

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Options Profits

Our options trading pros provide over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • Actionable options commentary and news
  • Real-time trading community
SYM TRADE IT LAST %CHG

Markets

DOW 17,699.28 +15.70 0.09%
S&P 500 2,068.76 -8.02 -0.39%
NASDAQ 4,991.94 -17.2740 -0.34%

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs