To view the full report, visit: http://www.gartner.com/reprints/ibm-v8-v7?id=1-1KM8C49&ct=130920&st=sb
(1) Gartner, Magic Quadrant for CRM Service Providers, Worldwide, Patrick J, Sullivan, Ed Thompson, September 18, 2013.
About IBMFor more information on IBM, visit: http://ibm.com/services/commerce
Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.Contact: Leslie Monreal-FeilIBM External Relations561.862.3074 email@example.com SOURCE IBM