This Day On The Street
Continue to site
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

CVS Caremark Pharmacy AdvisorA® Counseling Program Receives URAC Accreditation For Health Call Center

WOONSOCKET, R.I., Nov. 7, 2013 /PRNewswire/ -- CVS Caremark (NYSE: CVS) announced today that its Pharmacy Advisor® Counseling program has been awarded Health Call Center (HCC) accreditation from URAC, a Washington, DC-based health care accrediting organization that establishes quality standards for the health care industry.  This represents the first time that CVS Caremark has received the Health Call Center accreditation and the second accreditation that the Pharmacy Advisor Counseling program has received this year.

(Logo: http://photos.prnewswire.com/prnh/20090226/NE75914LOGO )

"CVS Caremark is honored that our Pharmacy Advisor Counseling call center received accreditation from URAC," said Troyen Brennan, MD, MPH, Executive Vice President and Chief Medical Officer of CVS Caremark.  "We are pleased to be recognized for providing outstanding services in the industry and believe this distinction underscores the quality of the services we provide to our customers and their members."

CVS Caremark's Pharmacy Advisor Counseling Program call center offers personalized care to members with chronic conditions through a combination of targeted live outbound calls and inbound call access.  Members have the opportunity to have a discussion with a clinical pharmacist about topics that include the rationale behind prescribing the medication and potential issues that may affect adherence, such as side effects. The program was developed to help improve medication adherence for members with certain chronic conditions.

"By applying for and receiving URAC Health Call Center accreditation, CVS Caremark has demonstrated a commitment to quality health care," said URAC President and Chief Executive Officer Kylanne Green. "Quality health care is crucial to our nation's welfare and it is important to have organizations that are willing to measure themselves against national standards and undergo rigorous evaluation by an independent accrediting body."

URAC's Health Call Center Accreditation ensures that registered nurses, physicians, or other validly licensed individuals perform the clinical aspects of triage and other health information services in a manner that is timely, confidential, and includes medically appropriate care and treatment advice.

1 of 2

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!
SYM TRADE IT LAST %CHG

Markets

DOW 18,080.14 +21.45 0.12%
S&P 500 2,117.69 +4.76 0.23%
NASDAQ 5,092.0850 +36.0220 0.71%

Partners Compare Online Brokers

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs