Nov. 5, 2013
(NASDAQ: SHOR), the leading provider of brilliantly simple
solutions, announced that Frost & Sullivan, based on the findings of its best-practices research, has presented ShoreTel with the Company of the Year Award for Unified Communications and Collaboration,
"Frost & Sullivan recognizes that ShoreTel has demonstrated competitive strategy excellence, has properly identified industry trends and has positioned itself for long-term growth through sustainable strategies that deliver superior customer value," said
, program director at
Frost & Sullivan
. "The forward-thinking company offers solutions that help enhance user productivity, improve operational efficiencies and accelerate business processes. Its solutions are also easy to deploy and manage, and provide investment protection through scalability, resiliency, and reliability. ShoreTel is also fully committed to continually enhancing product and feature functionality to address evolving customer needs."
"We are delighted that Frost & Sullivan has recognized our sound growth strategy, strong track record of successful execution, and unwavering focus on innovation and superior customer experience," said
, president and CEO of ShoreTel. "As the
highlights, our value proposition of delivering brilliantly simple communications solutions, along with our unique architecture, focus on innovation and ability to deliver both premises-based and cloud solutions, continues to resonate with customers."
To support its evaluation of best practices across multiple business performance categories, Frost & Sullivan employs a customized Decision Support Matrix (DSM). The DSM is an analytical tool that compares companies' performance relative to each other with an integration of quantitative and qualitative metrics. The DSM features criteria unique to each Award category and ranks importance by assigning weights to each criterion. The relative weighting reflects current market conditions and illustrates the associated importance of each criterion according to Frost & Sullivan. Fundamentally, each DSM is distinct for each market and award category. The DSM allows the Frost & Sullivan research and consulting teams to objectively analyze each company's performance on each criterion relative to its top competitors and assign performance ratings on that basis. The candidates for the Company of the Year award are assessed based on the following DSM criteria: growth strategy excellence, growth implementation excellence, degree of innovation with products and technologies, leadership in customer value and leadership in market penetration.
For more information, download the complete
and text of the award.
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About ShoreTel, Inc.
ShoreTel, Inc. (NASDAQ: SHOR) is a provider of
business communication solutions
whose brilliantly simple
unified communications platforms
, applications and
mobile UC solutions
promise a new rhythm of workforce engagement and collaboration. With costly complexity eliminated by design from its award-winning, all-in-one
IP phone system
solution and its industry-leading
hosted phone system
, workers enjoy a freedom and self-reliance that other providers can't match. Users have full control to engage and collaborate, no matter the time, place or device, for the lowest cost and demand on IT resources in the industry. ShoreTel is headquartered in
and has regional offices and partners worldwide. For more information, visit
ShoreTel and the ShoreTel logo are trademarks or registered trademarks of ShoreTel, Inc. in the United States and/or other countries.