FSGBank, N.A., the wholly-owned subsidiary of First Security Group, Inc. (NASDAQ: FSGI), (“FSG” or “FSGBank”) announced today the launch of an all new mobile banking app optimized specifically for the tablet, including iPad and Android devices, to improve accessibility for account holders. FSGBank is a community bank servicing Tennessee and North Georgia. FSG’s free mobile banking app complements the bank's online, text, and phone banking offerings and is the first step in a growing trend to offer more end-to-end products and services through the mobile channel. The new app allows customers to:
- Check balances
- Locate branches and ATM locations
- Pay bills
- Transfer funds between accounts
“We see the tablet as an everyday device for our business customers so it made sense to create the best user experience for an iPad or Android tablet and have it scale to a smartphone," said Mike Kramer, CEO of FSGBank. “The finished product works well on both devices, which is significant as we continue to see a shift in customer preference from traditional branch and PC-based banking. More than 20% of our website traffic is coming from tablet and smartphone devices over the last 12 months. The new app will make it even easier for the everyday user to access their accounts at their convenience.”
The next phase of development for FSG will integrate new retail and business services, providing employers and their employees with a full-service mobile channel. Through FSG’s close partnership with Q2, the leading provider of enterprise solutions for secure virtual banking, FSG is taking steps to compete with the national banks and in most cases, surpass local competitors in the region.
“We are thrilled to help FSG along the path to growth with our Q2mobility Apps, which help them deliver superior customer service anytime, anywhere their account holders choose,” said Matt Flake, CEO of Q2. “FSG has a strong brand and continues to demonstrate its desire to lead the financial institutions of Georgia and Tennessee with the addition of mobile banking."
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