At the same time, the federal official closest to the website apologized for its dysfunction in new sign-ups and asserted things are getting better by the day.Medicare chief Marilyn Tavenner said it's not the administration but insurers who are responsible for cancellation letters now reaching many of the estimated 14 million people who buy individual policies. And, officials said, people who get cancellation notices will be able to find better replacement plans, in some cases for less.
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