I am in the process of attempting to open a dialogue with Pincus. He seems like the type of interesting person I would like to get to know. And now that he's not CEO, he might accept my requests for engagement. Because I want to get the lay of the land straight from Pincus, I have not reached out to others at the company lately. Again, that's hearsay and I prefer to leave that work for others. As such, I can only speculate that this is what's happening.
Even if it's not, what follows is a model many founders do and more founders should replicate at their startup and beyond.
When he's not traveling, Westergren walks around Pandora's offices all day. Nobody (including Westergren and all other executives) has their own private office at Pandora. It's just cubicles scattered in open air throughout an ever expanding bit of real estate in Oakland, Calif. Westergren traverses from scheduled meeting to scheduled meeting, but much of what happens throughout his day happens spontaneously.
Without knowing specifically what takes place in the many random conversations Westergren has with Pandora employees or free from the strictures of being CEO, it's tough to illustrate with precision why this approach can be so favorable for a company. It's something to put on the list to ask both Westergren and Pincus. But, the sense I get from being present in Pandora's offices and speaking with dozens of folks in the company is that this setup lets creative and collaborative juices flow.
The relatively laid back office atmospheres at places like Zynga and Pandora contribute to this. But having creative, forward-looking minds like Westergren's (and Pincus') focused, as much as possible, on being creative and forward-looking is powerful, particularly when you couple it with the daily brainstorming and visioning they can get done alone and with others. It's not that CEOs cannot accomplish this. You would be wrong to call Joe Kennedy something other than a visionary, but that's not his full-time role. It simply cannot be.
There's so much other stuff that goes along with being CEO -- from working with budgets to dealing with investors to the fires that appear daily -- that it's next to impossible, for most people I contend, to be CEO and maximize the qualities that allowed them to conceive and get a company off the ground in the first place.
I don't view this approach as aiming low as an individual; rather, I see it as recognizing your strengths and weaknesses, reigning in your ego and making the best decision for the here and now as well as the future of your company without you.
Whether the board made it for him or not (and, if I recall, Pincus controlled his board) is neither here nor there, Pincus made the decision to take a route that looks something like -- or maybe exactly like -- Westergren's. And this is one reason why Zynga has a fighting chance at
a meaningful turnaround
Written by Rocco Pendola in Santa Monica, Calif.