SAP Multichannel Foundation for Utilities currently includes a new web self-service portal for utilities and makes it easier to incorporate other web portals' mobile apps, mobile SMS, social platforms, interactive voice response (IVR) and email. SAP Utilities Customer Engagement is currently available on iPhone iOS 5.0+ and Android 4.0+ and can be downloaded on iTunes and Google Play by searching "SAP utilities."For more information, visit the SAP Newsroom. Follow SAP on Twitter at @sapnews.
Newsbyte: Utility Companies Redefine Customer Engagement With New SAP Multichannel Foundation Software
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