This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Stocks Under $10 with 50-100% upside potential - 14 days FREE!

Newsbyte: SAP Offers Easy And Flexible On-Demand Access To Product Engineers

WALLDORF, Germany, Oct. 9 , 2013 /PRNewswire/ --  SAP AG (NYSE: SAP) today announced an entry-level option for SAP® ActiveEmbedded services that offers customers direct access to a named, remote senior SAP product engineer who can help address and overcome technical challenges. SAP ActiveEmbedded, product engineer on demand option, is for selected SAP software components for which customer knowledge is missing and focuses on challenges that typically fall outside a normal implementation.

(Logo: http://photos.prnewswire.com/prnh/20110126/AQ34470LOGO

SAP ActiveEmbedded, product engineer on demand option, has a 12-month minimum duration. With the option, the product engineers' priorities are to coach customers through best practices configuration steps for a certain product area; advise on the steps to configure a certain product area to meet functional requirements supported through standard SAP software; and explain how to perform necessary actions provided by SAP to resolve an issue and avoid a reoccurrence. A product engineer's key focus is to help ensure long-term solution sustainability for customers, and to help them minimize total cost of ownership (TCO) for their systems. The product engineer serves as an advisor and a coach, walking the customer through the required steps to resolve challenges.

Additionally, a technical quality manager (TQM) is available to work with the customer on-site. At the start of the engagement, the TQM performs a review and documents the scope of the engagement. While the product engineer addresses specific issues, the TQM proactively and more broadly identifies areas for improvement and coordinates services and activities to help run SAP software landscape more effectively.

"Sometimes all a customer needs is some guidance to complete a task or to overcome a technical challenge in the SAP software landscape," said Greg Pike, senior vice president, SAP Active Global Support. "With the product engineer on demand option for SAP ActiveEmbedded, our customers can benefit from easy and flexible access to experts who help them improve operational efficiency through sharing of product knowledge, achieving greater integration with expert advice and faster resolution for specific challenges."

For more information, visit the SAP Newsroom. Follow SAP on Twitter at @sapnews.

Media Contact:

Martin Gwisdalla, SAP, +49 (6227) 7-67275, martin.gwisdalla@sap.com, CET

SOURCE SAP AG

Copyright 2011 PR Newswire. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Select the service that is right for you!

COMPARE ALL SERVICES
Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!
DOW 17,098.45 +18.88 0.11%
S&P 500 2,003.37 +6.63 0.33%
NASDAQ 4,580.2710 +22.5760 0.50%

Brokerage Partners

Rates from Bankrate.com

  • Mortgage
  • Credit Cards
  • Auto

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs