This Day On The Street
Continue to site
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Upcoming Conference Themes Feature Voice Of The Customer Analytics, Workforce Optimization And Big Data

Verint® Systems Inc. (NASDAQ: VRNT) today announced that company and customer subject matter experts will present at several global conferences and online events this month. Key themes will focus on ways to leverage big data to gain actionable customer insights, capture and assess customer sentiments across multiple communications channels, and reveal best practices to improve service and strengthen customer loyalty.

Customer-Inspired Excellence Insight Seminars October 9; Gurgaon, India October 10; Bangalore, India

On October 9 at 6 p.m. IST at The Westin Gurgaon, Verint’s Daniel Ziv—vice president, voice of the customer analytics—will join forces with customer Firstsource Solutions Limited and analyst firm Frost & Sullivan to present “Voice of the Customer Analytics as a Competitive Advantage.” A second session will take place at 6:30 p.m. IST on October 10 at The Oberoi in Bangalore India.

This panel of experts will explore how a unified Voice of the Customer (VoC) solution—including speech, text, and social media analytics, as well as enterprise feedback management—can deliver business insights to aid organizations in providing superior customer service, achieving quantifiable ROI and attaining a critical competitive advantage, particularly for the BPO market.

CEE Retail Banking Forum October 9; Budapest, Hungary

Richard Bennett, solutions consultant, back-office practice, Verint EMEA, will discuss “How Parkinson’s Law Applies to the Retail Banking Enterprise” at 11:10 a.m. CEST. When organizations lack visibility into end-to-end performance, they may overcompensate and overstaff. Sometimes the productive capability exceeds the required capability by more than 100 percent, but can go unnoticed when productivity goes down to match the available time. This phenomenon, known as Parkinson’s Law, states that work expands to fill the time available for its completion. During this session, attendees will gain insights and learn about solutions that can help measure the extent of this issue across the enterprise, whether in the contact center, back-office or branch network, and what to do about it.

1 of 4

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Options Profits

Our options trading pros provide over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • Actionable options commentary and news
  • Real-time trading community
SYM TRADE IT LAST %CHG

Markets

DOW 17,730.11 -27.80 -0.16%
S&P 500 2,076.78 -0.64 -0.03%
NASDAQ 5,009.2140 -3.9090 -0.08%

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs