- Listen hard to the substance of what the "yeller" is saying. He may be expressing deep feelings or revealing very significant interests.
- Don't respond immediately. One possibility is to sit there with a poker face in silence. In effect of this is letting him know that what he said or, more specifically, how he said it, is offensive to you.
- Another response is to talk in a very soft voice. Speaking very slowly. Make him listen to you, even to the point where he asks you speak a little louder.
- Your responses should begin with indication that you were listening, "If I understood you correctly ..." While you may understand what he said, that doesn't necessarily mean you agree with it. Make that point clearly.
- If the yelling produces an emotional reaction from you, you might say a version of "When someone yells at me I feel hurt/insulted/misunderstood/as if we are not communicating."
How to Handle 'Desk Rage' in Your Office
Check Out Our Best Services for Investors
- $2.5+ million portfolio
- Large-cap and dividend focus
- Intraday trade alerts from Cramer
Access the tool that DOMINATES the Russell 2000 and the S&P 500.
- Buy, hold, or sell recommendations for over 4,300 stocks
- Unlimited research reports on your favorite stocks
- A custom stock screener
- Model portfolio
- Stocks trading below $10
- Intraday trade alerts
More than 30 investing pros with skin in the game give you actionable insight and investment ideas.