Nuance Communications, Inc. (NASDAQ: NUAN) today announced a suite of integrated clinical documentation solutions and services specifically designed for physician practices and ambulatory clinics. The Nuance Clinic 360 suite, which allows physicians to efficiently manage mounting outpatient workloads by providing a choice when it comes to documentation methods, includes a new core offering, Clinic 360 | Transcription. This outsourced transcription service and application enables physicians to securely manage the entire clinical documentation workflow from a PC or mobile device, including dictation, review, editing and sign-off on patient documents. The Clinic 360 suite also includes the widely-adopted speech recognition technology, Dragon Medical.
As the healthcare industry shifts to value-based care, it’s been estimated that more patients will be pushed toward outpatient care. In fact, according to Premier healthcare alliance's spring 2013 Economic Outlook, nearly 70 percent of survey participants predicted that outpatient volume will rise in comparison to just last year. Nuance currently partners with health systems and hospitals and is now expanding its solutions and services to focus on the unmet needs of clinic and practice-based physicians preparing for increased patient volumes. These physicians are not immune to the issues facing larger provider organizations – including Meaningful Use and ICD-10 – and are also in need of solutions that enable them to rapidly produce more accurate and detailed documentation which is essential to enhancing patient care, delivering appropriate reimbursement and meeting ever-increasing compliance mandates.
Clinic 360 Suite Gives Physicians a Choice in Documentation
Documentation is not a one-size-fits-all model, which is why clinical documentation solutions and services must cater to physicians depending on their personal preferences and their specialty’s unique workflow. Physicians in certain specialties, such as oncology, have much higher documentation needs and, as a result, have been adversely impacted as part of the transition to electronic health record systems. In fact, oncologists and other specialists document approximately three times as much as their non-specialty colleagues. Nuance’s Clinic 360 suite is specifically designed to help tackle these higher documentation workloads. By providing a choice in clinical documentation technologies and services, Nuance is enabling clinic and practice-based physicians to eliminate workflow disruptions, drive productivity and enhance the overall patient interaction.