This Day On The Street
Continue to site right-arrow
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Stocks Under $10 with 50-100% upside potential - 14 days FREE!

LivePerson Extends Partnership With O2 To Scale Digital Engagement Services

Stocks in this article: LPSN

LONDON, Oct. 7, 2013 /PRNewswire/ --  LivePerson, Inc. (NASDAQ: LPSN), a leading provider of digital engagement solutions and O2, the commercial brand of Telefonica UK Limited, today announced the extension of their partnership, as O2, a leading telecommunications company with over 23 million customers, expands the company's digital engagement services to their customers.

(Logo: )

O2 has made significant enhancements to its digitally-led customer service strategy to include live chat, rich-media, and mobile engagements, providing the best possible service to customers. LivePerson plays a critical role in this strategy, as a long standing partner and an expert in helping brands connect with their customers.

Richard Clarke, Head of Digital Service, O2 comments: "We've seen a dramatic increase in the level of engagement with customers across our digital channels in recent years, and LivePerson has played a key role helping us engage with our customers in these channels. We look forward to expanding this relationship further to continue to offer our customers the best possible service. Consumer behaviour is changing rapidly, and having a partner like LivePerson to help us engage our customers in what's fast becoming a preferred channel, is a fundamental advantage for us as we look to strengthen our digital customer service platform."

"O2 is an example of a truly innovative, customer-centred company, adopting the latest digital engagement technologies in order to meet and exceed the evolving demands of today's consumers. Their continued investment in digital engagement solutions is a testament to their commitment to the customer experience and the growing importance of providing rich, personalized engagement in the digital channel," said Alan Banks, Head of EMEA at LivePerson. "LivePerson is committed to helping brands create meaningful connections with their customers, and we're delighted to partner with O2, as they continue to provide superior customer service."

LivePerson offers an innovative formula for live digital engagement, integrating patented predictive targeting technology with a full suite of innovative engagement tools, and enhanced by a self-learning enrichment engine. LivePerson's platform helps brands understand their site visitors' intent and value, enabling them to meaningfully connect through chat, voice, personalized messaging and video chat across all channels and devices, and helping brands improve the digital customer journey and increase brand value.

1 of 3

Select the service that is right for you!

Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!


DOW 18,053.71 +23.50 0.13%
S&P 500 2,088.77 +6.89 0.33%
NASDAQ 4,806.8590 +33.3870 0.70%

Brokerage Partners

Rates from

  • Mortgage
  • Credit Cards
  • Auto

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs