Capital One Financial Corporation (NYSE: COF) today announced that it was named to the 2013 InformationWeek 500 - a list of the top technology innovators in the U.S. Capital One was recognized as a leader in leveraging technology to drive innovation and digital banking capabilities that are enabling a digital-first customer experience. The full list can be found at www.informationweek.com/500.
“Technology and innovation have always been cornerstones of the Capital One business culture. We are intently focused on the customer experience across all of Capital One’s lines of business and whether it is a product offering, service or platform, we recognize the need to continually adapt and innovate to enrich the quality of customer and user experience,” said Rob Alexander, Chief Information Officer, Capital One. “We are very pleased to be recognized as one of the most innovative users of technology in the United States.”
Last year, the company acquired ING Direct (now Capital One 360) and HSBC’s U.S. card business. With these two major acquisitions along with customers’ growing demand for mobile and online channels, Capital One launched a multi-faceted digital transformation project designed to quickly integrate these two businesses and continue to position Capital One at the forefront of where the banking industry is going.
“These acquisitions gave us the opportunity to build the next generation online and mobile experience with a fully integrated view of the customer, supported by an infrastructure that is scalable and enables rapid development and deployment of new technologies, providing a better customer experience,” concluded Alexander."The theme of this year's InformationWeek 500 is digital business. It's a movement, rooted in data analytics, mobile computing, social networking and other customer-focused technologies that are turning companies and industries on their ear," said InformationWeek Editor In Chief Rob Preston. "Every enterprise is now a digital business — or needs to become one fast. The organizations in our ranking are leading the way," continued Preston.