Agencyport Software, a leading provider of software and services to the global insurance and reinsurance industries, said today that EMPLOYERS ® (NYSE: EIG), America’s small business insurance specialist®, is live with AgencyPortal™, a state of the art, web-based distribution platform. EMPLOYERS licensed AgencyPortal™ to engage new business opportunities, process policy updates and changes, and fulfill the full lifecycle of a policy submission. The carrier has used Agencyport’s agency interface solution, AgencyConnect™ (now Connect5) since 2008.
The AgencyPortal™ implementation rolled out with EMPLOYERS’® next generation EACCESS®, its user-friendly customer interface, to improve the customer experience and provide a scalable foundation for growth and innovation. AgencyPortal™ offers EMPLOYERS’® agents a secure, single sign-on platform and a single point of sale system for all self-service on the web, including submissions received from agency interface systems.
“EMPLOYERS® is focused on driving premium growth through agent satisfaction and efficiencies. To reach this objective, we are improving the agent experience with our self-service customer portal and streamlined operational workflows,” said Richard P. Hallman, Chief Information Officer at EMPLOYERS®. “Because it simplifies the policy submission process, AgencyPortal™ is an excellent strategic solution for our underwriting needs.”
“For over a decade, AgencyPortal™ has provided carriers with a dramatically easier and better experience for their independent agents,” said Steve Hauck, Co-CEO at Agencyport. “Our best-in-class approach helps carriers like EMPLOYERS® meet agents’ needs and improve underwriting results.”About EMPLOYERS® Employers Holdings, Inc. (EMPLOYERS) is headquartered in Reno, Nevada and listed on the New York Stock Exchange (NYSE: EIG). EMPLOYERS is a holding company with subsidiaries that are specialty providers of workers' compensation insurance and services focused on select small businesses engaged in low-to-medium hazard industries. The company, through its subsidiaries, operates coast to coast. Insurance is offered by Employers Insurance Company of Nevada, Employers Compensation Insurance Company, Employers Preferred Insurance Company, and Employers Assurance Company, all rated A- (Excellent) by A.M. Best Company. Additional information can be found at: www.employers.com or www.employers100.com. About Agencyport Software: Agencyport Software lets P&C insurers engage simply and quickly with their product distribution channels and technology partners. We offer the world's leading web-based distribution technologies and robust business intelligence tools—making the complex business of insurance simpler and smarter, increasing efficiency, improving underwriting, and sharpening carriers’ competitive edge. www.agencyport.com