Ultimate Software (Nasdaq:ULTI), a leading cloud provider of people management solutions, announced today that Horizon Hobby, a global designer and distributor of radio control products, is using UltiPro to address business challenges related to accessing real-time global employee data, managing time and attendance to proactively control overtime, and ensuring business continuity in the event of an operational disruption.
Horizon Hobby, Inc. develops, markets, and distributes radio control hobby products; model trains; and educational, toy, and related products, books, and videos. This employee-owned company sells products in more than 50 countries around the world. While its corporate headquarters, main distribution facility, and product service center are located in Champaign, IL, its employees are dispersed across facilities in California, China, England, France, and Germany. Previously, Horizon Hobby had been using multiple processes to handle its HR and payroll operations, including a payroll service bureau, a mainframe system, spreadsheets, and more. The HR team faced a range of HCM challenges, such as limited visibility into it multinational employees as well as inconsistent customer support from the service bureau. After making the switch to UltiPro in October 2011, Horizon Hobby is now delivering real-time reporting on its global workforce, experiencing measureable savings with UltiPro Time Management, and benefiting from Ultimate’s cloud delivery.
Global Real-Time Reporting
“One of the key drivers in moving to UltiPro was being able to access and report on information for our international employees. Previously, we weren’t able to deliver real-time reporting, and we couldn’t aggregate information from global locations. Now we have one system of record to track personal, job, salary, benefits, and other HR information of employees that live or work in our international locations,” said Denise Dallmier Burger, director of human resources at Horizon Hobby. “We have instant access to business intelligence on these employees, which has given us better speed, accuracy, and support in our decision-making. UltiPro has been great for the HR team, especially because we have to deliver frequent reports to executives on our multinational workforce.”More Control over Manpower Costs In addition to expanded visibility into its dispersed workforce, Horizon Hobby has leveraged UltiPro to make dramatic improvements to its time management by automating time and labor processes, increasing workforce productivity, reducing payroll errors, and controlling labor costs. “We like that UltiPro provides us with a full HCM package, and its time functionality was a critical factor in our evaluation process. In the past, we had used batch processing for our time-related methods, and there was no predictive data when someone could be approaching overtime. The process was very reactive,” said Burger. “One of the best wins with UltiPro is that we are reducing costs by minimizing overtime.” “Plus, we are better able to monitor and analyze costs when our people may work in different departments. Our employees can complete various duties, and now we can track how much time and how much money are spent on each activity, run real-time reports, and evaluate how many labor hours were spent per job. It helps us tremendously when monitoring productivity, forecasting, and measuring spend when extra resources might be needed.”