Financial institutions also can take advantage of the optional PULSE DebitProtect Authorization Blocking service, enabling them to more effectively detect, block and manage debit card fraud. The comprehensive service includes not only real-time alerting, blocking and card autoblocking, but also a comprehensive suite of services including expert fraud consultation, rules pretesting and analytics, and 24x7 service response. DebitProtect Authorization Blocking leverages all of the technical advances of the new core processing platform in one fully integrated system and program.
“We have found DebitProtect to be a very valuable service, giving us a better overall view of our cardholder activity – normal and suspicious – to more effectively mitigate fraud risks for the bank,” said Michael Lindsey, senior vice president of BancorpSouth. BancorpSouth was one of the financial institutions that participated in an extensive beta testing program of the enhanced DebitProtect. “The real-time transaction blocking feature, in particular, has limited our fraud losses in many situations. Now that we have DebitProtect, I don’t know how we could do without it.”
In addition to the enhanced fraud detection service and new Authorization Blocking option, financial institution participants may use an optional service that includes the development of custom rules specific to their organization. This helps minimize the impact of false positives on cardholders.
“DebitProtect uses a layered approach to uncover fraud that might go undetected by other fraud systems,” said Eric Lillard, PULSE vice president, Fraud Services. “Our team of experienced fraud analysts evaluates the breadth of transactions made daily and attacks across multiple institutions registered for the service.”The DebitProtect system and Authorization Blocking service includes a new web portal with a host of features to enable issuers to manage a comprehensive fraud mitigation program. These services are available to all institutions that participate in the PULSE network. About PULSE PULSE, a Discover Financial Services (NYSE: DFS) company, is a leading debit/ATM network, serving approximately 6,100 financial institutions across the United States. This includes more than 4,100 issuers with which PULSE has direct relationships and 2,000 additional issuers through agreements PULSE has with other debit networks. PULSE links cardholders with ATMs and POS terminals at retail locations nationwide. Through its global ATM network, PULSE provides worldwide cash access for Diners Club and Discover cardholders through 1.3 million ATM locations. The company also is a source of electronic payments research and is committed to providing its participants with education on emerging products, services and trends in the payments industry. For more information, visit www.pulsenetwork.com.