With the renovation, Macy’s Visitor Center, located on the Mezzanine Level, has been re-imagined as a state-of-the-art space with dynamic Information Screens, Concierge Terminals, and Digital Touch Screen Kiosks that provide up-to-date information on: Attractions, Dining, and Nightlife among other areas of interest for tourists to explore throughout the five boroughs. Through the Visitor Center’s new redesign, first-time windows connect visitors to vistas of the bustling outdoor streetscape below on 34 th Street.In addition, the enhanced Visitor Center will offer concierge-type services to restaurants, tours and special offers on tickets to more than 80 major attractions and events in the City, plus NYC & Company’s official visitor guides, maps and brochures. NYC & Company partnered with Google Maps to power the Visitor Center’s interactive kiosks Map and Directions function, providing tools for visitors to more easily navigate the City. Macy’s Visitor Services provides popular incentives such as the International and Domestic Savings Program which gives travelers a 10 percent off discount on most purchases throughout the store with qualifying documentation such as a government issued ID. The Savings Pass can be printed from any of the 4 interactive kiosks or from the concierge desk staff in nine languages including Chinese, English, French, German, Italian, Japanese, Korean, Portuguese and Spanish. Macy’s Visitor Center also provides language translation assistance, store tours, special group programs, and other tourist information.
Macy’s And NYC & Company Enhance The Tourist Experience At Macy’s Visitor Center As Part Of The Macy’s Herald Square Store Renovation
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