This Day On The Street
Continue to site
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Los Angeles Dodgers Add ShoreTel Unified Communications To Roster

SUNNYVALE, Calif., Sept. 17, 2013 /PRNewswire/ --  ShoreTel® (NASDAQ: SHOR), the leading provider of unified communications systems including business phone systems, applications and mobile UC solutions, today announced the Los Angeles Dodgers have selected ShoreTel for front office and contact center operations to improve communications for staff and fans.

The third-oldest ballpark in baseball, Dodger Stadium completed a series of enhancements this past offseason. During this time, the team decided to replace its phone system with one that was more flexible, easier to manage and user friendly. The organization also uses the new system at its spring training home in Glendale, Ariz.

"Since we have a small IT team, ease of use and ease of administration were key factors in selecting our vendor, and ShoreTel provided that well above the others," said Ralph Esquibel, vice president of information technology for the Los Angeles Dodgers. "We've gone through big  changes on the stadium and the technology; the phone system, while typically complex, was a very simple project and one I didn't have to worry about."

With the help of Starnet Data Design, the Dodgers implemented the ShoreTel IP-PBX solution with integrated unified communications (UC), ShoreTel Enterprise Contact Center, ShoreTel Mobility and ShoreTel Conferencing. According to Esquibel, the overall business benefits have been impressive, and feedback from users has been positive.

"With ShoreTel, we now have unified communications capabilities for the entire staff and the ability to streamline CRM operations in contact center," said Esquibel. "Having communications both on- and off-site using ShoreTel Mobility has completely changed the way our employees and executives engage with fans and other business units. And the solution is saving us money, particularly on administration, since now help desk staff can make changes instead of needing a system admin-level engineer like before."

1 of 2

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Real Money

More than 30 investing pros with skin in the game give you actionable insight and investment ideas.

Product Features:
  • Access to Jim Cramer's daily blog
  • Intraday commentary and news
  • Real-time trading forums
Only $49.95
14-Days Free
14-Days Free


Chart of I:DJI
DOW 17,798.49 -14.90 -0.08%
S&P 500 2,090.11 +1.24 0.06%
NASDAQ 5,127.5250 +11.3820 0.22%

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs