U.S. Bank and Western Union are collaborating to expand Western Union Money Transfer
services to U.S. Bank customers via online banking and, for the first time, through mobile banking. This makes U.S. Bank the first bank in the United States to seamlessly integrate the Western Union
global money transfer capability directly into its mobile banking application (“app”).
U.S. Bank has offered Western Union Money Transfer services through its branches since 2009 providing its customers the ability to send money to more than 500,000 Agent locations in 200 countries and territories. Now, customers can take advantage of the same services from their mobile app, and, over time, through their online banking portal.
“U.S. Bank customers will benefit from the company’s active push into the person-to-person mobile payments space, making money transfer more convenient for customers,” said Brendan Devine, digital money movement manager for U.S. Bank. “We are pleased to be the first bank in the United States to integrate Western Union money transfer capability directly into our mobile banking experience, making it that much easier to send money around the world.”
“We actively look for ways to expand our products and services to give customers choice and drive future growth,” said Carter Hunt, senior vice president of commercial sales, Western Union. “As one of the largest commercial banks in the U.S., extending our relationship with U.S. Bank helps strengthen our account-based money transfer offering and solidify our position in the bank sector.”
Eligible U.S. Bank mobile banking customers will see the Western Union logo in their person-to-person money transfer options now, and online banking customers will see Western Union as a funds transfer option as they are upgraded to the new online banking platform throughout the year.
Customers must meet certain eligibility requirements to use the product. For example, they must be a customer of U.S. Bank for at least a year and have a registered mobile phone and eligible deposit account (checking or savings).