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IBM was recognized in the "leaders" category in part because of its current capabilities, including customers' feedback naming IBM's top strengths as providing functional insights and competence, industry insights and competence and leveraging resources globally. In addition, IBM's future strategy related to cloud professional services contributed significantly to its position as a leader.
"To reach a leadership cloud position requires innovative solutions, a long list of client wins, research and innovation, industry expertise, global investments and a focus on helping clients transform their business with cloud technology," said Gard Little, Research Director, IT Consulting and System Integration Research, at IDC. "IBM demonstrated the cloud professional services related to these qualities and more in our evaluation."
Cloud computing is one IBM's top growth areas. IBM has invested
$6 billion in more than a dozen cloud acquisitions since 2007, including, most recently,
SoftLayer to extend IBM's public cloud capabilities and help clients with an easy on-ramp to the enterprise cloud. In 2012, IBM reported 80 percent increase in revenue from cloud computing. IBM expects to generate
$7 billion in annual revenue from cloud computing by 2015.
"IBM is helping thousands of clients create business value with cloud computing from reducing risk to accelerating implementation time of technology," said
James Comfort, general manager of IBM SmartCloud Services. "Our leadership in cloud services is backed by our deep consulting and industry expertise, decades of outsourcing experience and IBM Research innovations."
Based on IDC analysis and buyer perception, IBM's position as a leader was secured specifically for the following key attributes:
IBM has a broad portfolio cloud capabilities with more than 100 solutions, 10 global delivery centers, and a cloud network across five continents. IBM's broad cloud portfolio includes consulting, application, platform, and infrastructure services.
IBM has serviced more than 5,000 private cloud engagements and helped thousands of clients adopt cloud models. The company manages 5.5 million cloud-based transactions every day. IBM helps clients in more than 18 industries build their own clouds or securely tap into IBM cloud-based business and infrastructure services.
IBM uniquely brings together business consulting, industry and process knowledge, and a broad portfolio of cloud solutions, including its own software, hardware, and IBM Research innovations.
IBM professional services consultants use IBM's IP-based cloud tools such as the IBM Cloud Workload Analysis Tool and Cloud Migration Rapid Assessment to help clients more quickly realize the benefits of a cloud environment. IDC cited how IBM provides consulting services in all categories of IDC's evaluation, including strategy consulting, application development, integration and maintenance, infrastructure strategy, and design and network services.