Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Indiana Members Credit Union, based in Indianapolis, Ind., has extended its relationship with Fiserv. The $1.4 billion credit union has more than 110,000 members and will continue to utilize a host of Fiserv solutions to deliver innovative, member-centric products and services, in addition to cost-effective solutions to impact back-office efficiencies.
“As part of our mission, Indiana Members Credit Union emphasizes ‘keeping it simple’ with convenient, easy-to-use products and excellent service to keep financial tasks manageable for our members,” said Ron Collier, Chief Executive Officer, Indiana Members Credit Union. “The market-leading innovation and integration offered by Fiserv will help us continue to provide the high-quality, user-friendly banking experience we desire for our members, and to focus on several strategic opportunities for growth and increased efficiencies.”
Fiserv provides comprehensive management and operations support for the credit union’s ATM network, which includes 79 machines and six network connections. The credit union utilizes ATM Device Driving and Monitoring from Fiserv, as well as solutions for debit processing, card production, and print and electronic statement production and delivery services. Indiana Members Credit Union also uses Nautilus ® for electronic document management and AML Manager from Fiserv for risk management and compliance.
Indiana Members Credit Union requires advanced item processing solutions due to its size, which includes 25 branch locations. Branch Source Capture™ from Fiserv helps the credit union capture high volumes of check images in the back office and integrates with Transaction Content Manager from Fiserv to simplify and automate time-consuming manual tasks usually associated with item processing.“Fiserv is focused on helping credit unions grow, by delivering technology solutions that drive value and satisfaction for their members,” said Mark Sievewright, division president, Credit Union Solutions, Fiserv. “For 30 years, Indiana Members Credit Union has partnered with Fiserv and, with the extension of this relationship, we look forward to helping the credit union continue to achieve exceptional results.”
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