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Sept. 10, 2013 /PRNewswire/ -- The world's travelers have named Virgin America as winner of the Best Overall Passenger Experience award for the 2013 Passenger Choice Awards. Virgin America and several other airlines received high honors at the Awards Ceremony, this year held 9 September at the Airline Passenger Experience Association's annual EXPO in
Anaheim, Calif. USA.
The awards program takes the flight experience directly to the passengers, who can rate their travel experience year-round by way of an online survey at
www.passengerchoiceawards.com. Results are tabulated by consumer measurement and information leader, the Nielsen Company. Nielsen is recognized globally for providing market research, insights and data.
"This year's program has seen the most impressive turnout yet, and we have winners from every corner of the globe," said
Dominic Green, APEX Events & EXPO chair and Senior Director, Content Business at Thales Avionics. "We congratulate the winners of the 2013 Passenger Choice Awards and remind passengers that this contest is open year-round. Fill out the survey every time you fly!"
The 13 categories of awards ranged from best entertainment options and inflight publication to best overall. In its fourth year, the Passenger Choice Awards are recognized as a leading way to measure industry excellence and to garner direct passenger feedback.
The winners of the 2013 Passenger Choice Awards are:Best Overall Passenger Experience - VIRGIN AMERICA Best in Region: Africa - ETHIOPIAN AIRLINESBest in Region: Americas - VIRGIN AMERICABest in Region: Asia and Australasia - GARUDA INDONESIABest in Region: Europe - VIRGIN ATLANTICBest in Region: Middle East - EMIRATESBest Inflight Publication - TACA INTERNATIONAL AIRLINESBest IFE User Interface – VIRGIN ATLANTICBest Inflight Connectivity & Communications - NORWEGIAN AIR SHUTTLEBest Inflight Video - TAP PORTUGALBest Cabin Ambiance - SWISSBest Food & Beverage (in conjunction with the International Flight Services Association) - TURKISH AIRLINESBest Ground Experience - VIRGIN AMERICA
2013 Lifetime Achievement Awards was
Patrick Brannelly, Emirates. The 2013
Outstanding Contribution Award was presented to
Michael Childers, Lufthansa Systems.
APEX also recognized two member companies for innovation and contribution to the industry with the annual Avion Awards. These awards were judged by industry peers and members of the media.