Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Randolph-Brooks Federal Credit Union (RBFCU), based in Live Oak, Texas, has selected the DNA™ account processing platform to better serve its more than 430,000 members. The $5.5 billion asset credit union cited the platform’s scalable, open architecture and member-centric design as factors that will help it grow by providing more personalized service and introduce new products faster and more efficiently.
RBFCU is one the fastest growing credit unions in the nation according to data from the National Credit Union Administration (NCUA). It has won recognition for its financial stability and outstanding performance, including six consecutive Crystal Performance Awards from Raddon Financial Group, three consecutive A+ ratings from Weiss Ratings, 91 consecutive “superior” rankings from Bauer Financial, four consecutive Fast Track Company growth awards from the San Antonio Business Journal and top-ten rankings from both SNL Financial and IDC Financial Publishing.
“One of the reasons our credit union has been so successful is our unwavering commitment to providing members with the best service, products and technology. It’s this commitment that led us to DNA,” said Mary O’Rourke, senior vice president and Chief Information Officer, RBFCU. “The advanced technology of DNA can scale with our growth plans while providing the flexibility and member-centricity we need to quickly roll out relevant, new products. With DNA, we’ll have the potential to increase efficiency through integration with leading Fiserv solutions as well as have the ability to create our own custom core applications with DNAcreator™.”
Recognized by industry-leading analysts for its technology, user experience and breadth of functionality, DNA from Fiserv is the first open, relationship-centered core banking platform built for global collaboration. The platform provides 24/7 real-time processing and is supported by an extendable relational data model designed around the individual instead of the transaction. As a result, RBFCU staff can securely view complete profiles of their retail and commercial customers.One the primary reasons RBFCU leaders chose DNA was for its unique customization capabilities. Using the DNAcreator development toolkit, RBFCU can create seamlessly integrated, custom core extensions called DNAapps™. The credit union can sell their DNAapps to other users as well as purchase DNAapps created by the DNA community through the DNAappstore™ - the first collaborative online marketplace for custom core applications.