This Day On The Street
Continue to site right-arrow
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Stocks Under $10 with 50-100% upside potential - 14 days FREE!

Joseph Bigler To Lead New Customer Focus Function At MSA; Nish Vartanian Named Successor To Lead MSA North America

Stocks in this article: MSA

PITTSBURGH, Sept. 4, 2013 /PRNewswire/ -- MSA (NYSE: MSA) of Pittsburgh, Pa., the global leader in safety products and systems that protect people and facility infrastructures, today announced two executive leadership changes that provide the company with a heightened global focus on driving customer loyalty while ensuring continuity of experienced leadership for the company's North American business segment.

(Photo: )

(Photo: )

Joseph Bigler, formerly President of MSA's North American business segment, has been appointed to the newly created role of Vice President and Chief Customer Officer.  Concurrent with this leadership change, the Board of Directors of MSA has elected Nish Vartanian to the position of President, MSA North America.  Mr. Vartanian most recently served as Vice President for the company's Fixed Gas and Flame Detection (FGFD) business.

In his new role with the company, Mr. Bigler will be responsible for leading the global development and implementation of a customer experience framework that identifies and improves a broad range of critical customer touch points, explained William M. Lambert, MSA President and CEO. 

"For nearly 100 years, MSA's mission to help keep customers protected from harm in the workplace has been the foundation of our culture and a mindset that exists among MSA associates around the world," Mr. Lambert said.  "Now the time has come for us to further define and leverage this focus in a way the helps us accelerate growth and increase shareholder value.  That is the effort I'm looking to Joe to lead; to serve as a change agent responsible for deepening the organization's understanding of the customer journey and the role each of us play in improving the overall customer experience." 

1 of 3

Select the service that is right for you!

Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!


DOW 17,778.15 +421.28 2.43%
S&P 500 2,061.23 +48.34 2.40%
NASDAQ 4,748.3960 +104.0840 2.24%

Brokerage Partners

Rates from

  • Mortgage
  • Credit Cards
  • Auto

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs